Customer Stories

“My son is doing his MS at Rutgers, New Jersey, and needs his blood-pressure tablets every three months. SLP Express collects from our flat in Kondapur within two hours of my WhatsApp, packs everything carefully and shares a live tracking link. Two years, zero delays. Exactly the service a mother needs.”

“We export Andhra avakaya and gongura pachadi to a retailer in Melbourne. SLP Express handles Australian biosecurity declarations and triple-layer leak-proof packing flawlessly. We ship 40+ kg every month and have never had a customs hold or a leak. For food export from Hyderabad, these people are simply the best.”

“I needed urgent document courier from Banjara Hills to Dubai for a property registration. SLP sent a pickup agent within the hour, my original papers were packed in a rigid flat envelope and reached Dubai in three working days. Professional, trustworthy, and no drama at customs.”

“Sent 25 kg of excess baggage — clothes, books, a pressure cooker, homemade pickles — to my daughter at University of Manchester. SLP Express handled everything from Kukatpally: weighed, packed, labelled and dispatched in one visit. She received it four days later with the pickle jar still sealed perfectly. Excellent service.”

“My father, 78 years old in London, needs Ayurvedic medicines from his village that are simply not available there. I ship quarterly from Jubilee Hills. SLP Express knows exactly which documentation to attach for UK customs, and the medicines always arrive in sealed original boxes with no delays. I have recommended them to every NRI I know.”

“Our garment company ships wholesale samples to Singapore buyers every fortnight. SLP Express provides accurate commercial invoices, HS codes and EAD documentation that my client's customs agent accepts without question. Their B2B rates are 30% below what we were paying the carrier directly. Game changer for our export margins.”

“Every Diwali I send dry fruits, podi, murukku and sweets to my sister in Houston. SLP Express checks the USA allowed food list for me before pickup, so nothing gets seized. The sweets arrived fresh and perfectly packed. My sister said it felt like we were celebrating together even from 14,000 km away.”

“Applied to a University of Toronto postgraduate programme. My transcript and notarised certificates had a submission deadline of four days. SLP Express collected from Gachibowli at 6 PM, dispatched same night via DHL, and the university confirmed receipt in Toronto by day three. Scholarship was secured. I owe them a thank-you.”

“Living in Abu Dhabi for eight years, the one thing I miss most is my mother’s homemade mango pickle. SLP Express has been shipping it to me for the last four years — always well sealed, no leaks, arrives in five days. They even know to wrap each jar separately with bubble wrap. Feels like a hug from home every time.”

“I sent traditional silk sarees and jewellery to my daughter’s wedding in Frankfurt. SLP Express carefully packed each saree in tissue-lined sealed bags, declared the items correctly at customs value, and all 12 kg arrived without a crease or customs query. The wedding was perfect and so was the courier.”